Respecting your privacy is important to us. For this reason, we have developed a Privacy Policy that describes how we use and store your information. Please read our privacy policy and let us know if you have any questions.

Collection and use of personal information

Personal information refers to data that can be used to identify a certain person, or to communicate with them.

You may be asked to provide your personal information at any time when you contact us.

Below are some examples of the types of personal information we may collect and how we may use such information.

What personal information do we collect

When you submit a request on the website, we may collect various information, including your name, phone number, email address, etc.

How we use your Personal information

The personal information we collect allows us to contact you and inform you about unique offers, promotions and other upcoming events. From time to time, we may use your personal information to send important notifications and messages. We may also use personal information for some internal purposes, such as conducting audits, data analysis and various studies aimed at improving customer service.

If you participate in raffles, competitions, or similar incentive events, we may use the information you provide to manage such events.

Disclosure of information to third parties

We do not disclose the information we receive from you to third parties.

Exceptions

If necessary, we may disclose your personal information — in accordance with the law, judicial procedure, court proceedings, and/or on the basis of public requests or requests from government agencies in the territory of the Russian Federation. We may also disclose information about you if we determine that such disclosure is necessary or appropriate for security, law enforcement, or other socially important cases.

In the event of a reorganisation, merger or sale, we may transfer the personal information we collect to the appropriate third party — the legal successor.

Personal information security

We take precautions, including administrative, technical and physical, to protect your personal information from loss, theft, and unfair use, as well as from unauthorized access, disclosure, alteration and destruction.

Maintaining your privacy at the company level

In order to ensure that your personal information is safe, we inform our employees on the standards of confidentiality and security at our centre and strictly monitor the implementation of these standards.